FFL VIRTUAL SALES

TRAINING

PREPARE YOURSELF FOR VIRTUAL SUCCES

This page is going to be an invaluable resource for you to learn how to sell insurance from anywhere in the country.  Get ready to develop the skills to succeed in virtual sales - everything from lead strategy, to phone scripts, meeting structure, and cementing the sale. You can do this!

PHONE SCRIPTS FOR VIRTUAL SALES

DIAL DAY CHECKLIST

Be prepared for your dials...

1. CALL AT PRIME TIMES
   - IF YOU CALL WHEN PEOPLE ARE TYPICALLY HOME (8 AM - 10 AM & 4 PM - 10 PM) YOU CAN BOOK MORE IMMEDIATE APPOINTMENTS OR SAME-DAY APPOINTMENTS.

2. SET IMMEDIATE APPTS
- AVERAGE SHOW RATIOS FOR IMMEDIATE APPTS = 100%, SAME DAY APPTS - 60%, NEXT DAY APPT - 30%, 
   TWO DAYS OR LATER - LESS THAN 7%.

3. USE A CALENDLY ACCOUNT
- ORGANIZE YOUR APPOINTMENT SCHEDULE AND SEND YOUR CLIENTS TEXT REMINDERS 6 HOURS BEFORE,
HOUR BEFORE, AND 5 MINUTES BEFORE SCHEDULED APPOINTMENT TIME.

UTILIZE FOR ZOOM SALES

UTILIZE FOR ZOOM SALES

UTILIZE FOR ZOOM SALES

TWO WAYS TO APPROACH VIRTUAL SALES

1. ZOOM SALES:
A face-to-face virtual meeting using a PowerPoint via Zoom
- Target Client: Younger Demographic Who Are Technologically Savvy

2. TELESALES: 
Conducting the entire presentation and application process via phone
- Target Client: Older Demographic Who Prefer A Simpler Presentation Method

WATCH THESE HOW TO VIDEOS

UTILIZE FOR TELE SALES

UTILIZE FOR TELE SALES

UTILIZE FOR TELE SALES

IN-HOME AND VIRTUAL HYBRID METHOD

THE KEY TO HYBRID SUCCESS

The way you schedule your appointments is everything!   
For Field Days: Book at least 15 appointments for the next 2 days
For Virtual Days: Every day is dial day

GET SET UP FOR VIRTUAL SUCCESS

PHONE SCRIPTS FOR VIRTUAL SALES

VIRTUAL SALES PRESENTATIONS

PRESENTATION CHECKLIST

Be prepared for your appointments...

1. SEND CLIENT A TEXT REMINDER -
SEND YOUR CLIENT A REMINDER TEXT WITH YOUR NAME, A PICTURE OF YOUR INSURANCE LICENSE OR BADGE, AND THE APPOINTMENT TIME.

2. HAVE THE PRESENTATION READY - 
HAVE YOUR ZOOM ACCOUNT, YOUR INSURANCE TOOL KIT, AND YOUR POWERPOINT PULLED UP AND READY TO PRESENT.

3. IMMEDIATELY SET THE TABLE - 
TAKE CONTROL FROM THE BEGINNING BY DEMANDING THAT THE CLIENT HAS THEIR TV OFF AND THEIR CAMERA ON DURING THE DURATION OF THE APPOINTMENT.

4. MAINTAIN CLIENT ENGAGEMENT - 
KEEP YOUR CLIENT FOCUSED ON THE PRESENTATION BY ASKING A LOT OF QUESTIONS. THE GOAL IS TO HAVE THEM TALKING MORE THAN YOU.

5. USE ONLY A COMPUTER OR TABLET - 
A PHONE SCREEN IS NOT LARGE ENOUGH FOR THEM TO SEE EVERYTHING YOU WILL BE SHOWING THEM. PLUS, IT ELIMINATES ANY ADDED DISTRACTIONS.

PRESENTATION CHECKLIST

Be prepared for your appointments...

1. SEND CLIENT A TEXT REMINDER -
SEND YOUR CLIENT A REMINDER TEXT WITH YOUR NAME, A PICTURE OF YOUR INSURANCE LICENSE OR BADGE, AND THE APPOINTMENT TIME.

2. HAVE THE PRESENTATION READY - 
HAVE YOUR ZOOM ACCOUNT, YOUR INSURANCE TOOL KIT, AND YOUR POWERPOINT PULLED UP AND READY TO PRESENT.

3.  IMMEDIATELY SET THE TABLE - 
TAKE CONTROL FROM THE BEGINNING BY DEMANDING THAT THE CLIENT HAS THEIR TV OFF AND THEIR CAMERA ON DURING THE DURATION OF THE APPOINTMENT.

4.  MAINTAIN CLIENT ENGAGEMENT - 
KEEP YOUR CLIENT FOCUSED ON THE PRESENTATION BY ASKING A LOT OF QUESTIONS. THE GOAL IS TO HAVE THEM TALKING MORE THAN YOU.

5.  USE ONLY A COMPUTER OR TABLET - 
A PHONE SCREEN IS NOT LARGE ENOUGH FOR THEM TO SEE EVERYTHING YOU WILL BE SHOWING THEM. PLUS, IT ELIMINATES ANY ADDED DISTRACTIONS.

BEST PRODUCTS FOR VIRTUAL SALES

These products offer the simplest application and signature process for clients.

FOR WHOLE LIFE

FINAL EXPENSE:

AETNA

- Fast E-App, Instant Decision,

No Admin Work Needed 

MORTGAGE PROTECTION

AMERICAN AMICABLE

- Fast E-App, Comprehensive,

Easy For The Client

BONUS ADD ON

OFFER TO EVERYONE AS AN ADD-ON

MUTUAL OF OMAHA 

ACD $500,000 

- Quick Application, One Signature, Affordable 

FOR TERM

45 OR YOUNGER

AMERICO CBO 100
- Most Benefits, Higher Premium, Instant Decision, No Admin Work Needed 

45 OR OLDER

JOHN HANCOCK

Instant Approval, No Signature Required, No Admin Work Needed